What a pleasure to shop at Geoff Thompson Carpets for our home renovation. Lisa took the time to understand our needs and price range and her advice and input were invaluable. At no time did we feel under any pressure. Lisa also got back to us immediately re our queries and went the extra mile in tracking down products for us. Geoff was able to measure and quote in a very short time which was a great help. Overall a great shopping experience. Thank you Lisa and Geoff.
How wonderful to walk into a store and find that our sales consultant, Lisa, was able to offer the information and advice we needed. Lisa's product knowledge was outstanding. She listened carefully to our queries and fully understood what we were trying to achieve. Most importantly, Lisa helped us to achieve our aim within our budget. Nothing was too much trouble for Lisa and we never felt under any pressure. We were most appreciative that Geoff himself was able to do the measure and quote the very next day. He also searched out product options for us. Lisa was genuinely helpful, informative and charming. And the price was great! After this experience we would never go anywhere else for floor coverings!
Making choices for a major flooring renovation could be a stressful process, but our experience with Geoff Thompson Carpets proved just the opposite. Sales consultant Lisa made everything very easy and we very much appreciated her product knowledge and expertise. Her efficiency in supplying information and getting back to us regarding product availability was outstanding. We are so happy with the decisions made and what we achieved within our budget. Geoff's response in providing a swift quote and researching products in stock was invaluable. We are very happy customers!
We had new carpet and underlay from Geoff Thompson Carpets in August 2014. Lisa was helpful in the decision making process and is a great communicator.
The carpet layer was so friendly and did such a great job and nothing was a trouble. The whole process was very easy and very pleasing. We are delighted with our new carpet and would highly recommend, Geoff Thompson Carpets.
I would like to take a few moments to thank the team at Geoff Thompson Carpet. The time, dedication and knowledge Lisa and the guys gave my husband and I throughout our selections and installation was amazing. From the moment I walked into the store to the moment I walked on my beautiful new carpet. The service, advice and workmanship was nothing less than perfect. I could not recommend your service and installation high enough, as your dedication really took the stress out of the whole process and in return gave us beautiful flooring that we just can't get enough of. Once again Thank You, you really did make our flooring experience enjoyable.
I would like to take this opportunity to thank you for your advise on Vinyl planking and also for you to pass on my thanks to the installer Harry and his team.
When I first came into your shop I had no idea what I wanted, I had a deadline and a budget, you asked me what my priories were and I replied, low maintenance, nice looking but primarily, hard wearing. With my 9 year old son (who always has friends over) and a swimming pool, I certainly didn't want to be 'precious' about flooring.
Without hesitation you recommended the vinyl planking, your product knowledge impressed me and your confidence that it would be everything I wanted was enough to point me in that direction, the warranty and guarantees on the product were also very impressive. Not one to do things by halves, I then decided to do the entire house prior to moving in, would save me a load of heartache getting it done down the track, so it was a big job and initially I saw Harry scratching his head at a few of the challenges the job would bring his way. But I need not have worried, he was amazing, his likeable and easy going manner made him easy to approach and converse with but his real skill was in the laying. Harry and Jack well and truly conquered all of the challenges my 4 bedroom, laundry and living areas gave them but they appeared to handle it with ease. I must say, if there's one thing I appreciate in a good tradesman it is perfectionism! They kept going until they got it perfect. The ideas and suggestions Harry "gently" gave me were well received and made the finished product sensational. I am loving the new floors, they have transformed my 20 year old house, they feel amazing underfoot and are so easy to maintain. Thanks again team Geoff Thompson, I will highly recommend your efforts and the product.
To Geoff Thompson flooring,
Just a note to let you know how pleased we are with the excellent service we received from Lisa and Heinz.
Their help choosing carpets colours measures and quotes made the decisions easy. Also Rick and Jessie who did a faultless installation. Their job on the stairs is display home quality.
We would recommend Geoff Thompson Flooring to anyone looking for a professional friendly and courteous job from start to finish.